NL delivery time & costs
EU delivery time & costs
Rest of the world delivery time & costs
T: +31 (0) 251825856
From time to time, Mirols runs free shipping promotions. To be notified by email, simply sign up to fashion news. Please note that free shipping promotions will be applied to your order on the payment page.
Mirols insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Mirols and transfer of responsibility in the same way.
Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. NL VAT will be applied to orders dispatched within the European Union.
The adress to return to is:
1949 EC Wijk aan Zee
We offer free exchanges for other sizes or colors with no extra shipping costs.
However you need to pay for the return shippingcosts.
Your refund will be credited to the original payment method or as store credit to your Mirols account within 14 days after the return has been received.
If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside the EU, customs duties and sales taxes are non-refundable through Mirols. However, you may be able to recover these by contacting your local customs bureau directly. As this may not be available for all countries, we recommend that you hire a customs broker if you wish to claim back duties on returned merchandise.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
Items should be returned new, unused, and with all Mirols and designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Please email firstname.lastname@example.org if any of your purchases have been delivered without Mirols tags.
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.
For all faulty items outside of our Returns Policy, please contact email@example.com
We have made every effort to display as accurately as possible the colors of our products that appear on Mirols. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.